Privacy policy

This Privacy Policy is aimed at persons who use the services provided by UAB Trustpack (hereinafter – the Company or We) and visit the Company’s website (hereinafter – the Website).

By using the Website, submitting your data, completing the request form, sending or otherwise submitting your CV, continuing browsing the Website, you confirm that you have familiarised yourself with this Privacy Policy and accept its provisions, and agree that the Company collects about you the data that the Company receives when you browse the Website, complete the request form, send the CV or otherwise contact the Company. 

With this Privacy Policy, we do not seek to agree with you on how your data will be processed. We inform you what information we collect about you when you visit the Website, to whom we transfer this information and how we can use it. 

If you object to the collection of data about you by the Company, you should not provide us with your personal data and/or browse the Website.

1. Terms used in this Privacy Policy

Personal data – any information relating to an identified or identifiable natural person (You); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject – a natural person (You) who uses the services or is a representative of a legal person or who browses the Website.

Data Controller - UAB Trustpack, who establishes the basis for data collection, the purposes and means of processing.

Website – the Company’s internet website

Cookie – a small, commonly used text file that has a unique identification number that is sent to each data subject’s device by which it connects to or navigates through the Website. Cookies are saved in the data subject’s device only with the latter’s consent. They allow monitoring the actions of the Data subject on the Website, collecting data about the Data subject in order to ensure the smooth functioning of the Website, monitor statistical information, and submit specialized offers.

Direct Marketing –  activities where information, specialised offers are provided to the Data subject by phone, email or any other means with a view to offering and/or presenting the Company’s goods/services, seeking an opinion or receiving other feedback.

Data protection legislation – the Regulation of the European Parliament and of the Council of 27 April 2016 (EU) 2016/679 on the protection of natural persons in the processing of personal data and on the free movement of such data and repealing the Directive 95/46/EC (General Data Protection Regulation), the Law of the Republic of Lithuania on Legal Protection of Personal Data, and the rules for the processing of personal data established by the national competent authority.

2. What principles do we follow when processing personal data? 

We seek to ensure fair, transparent and lawful processing of your personal data. We can assure you that all personal data is processed in accordance with the Data Protection Legislation regulating personal data processing.

We ensure that we collect only that personal data that is necessary to achieve the Company’s goals, we seek that your data is processed only for the purposes for which it was collected and only to the extent necessary to achieve a specific purpose of personal data processing. We guarantee that we will take all necessary measures to erase or correct inaccurate and incorrect data as soon as possible.

The amount of processed personal data depends on what information you provide when you visit the Website, fill in the request form or provide your data for the purposes of employment with the Company, or visit the Company’s premises. Data is processed only when there is a legitimate basis of processing. 

3. What personal data do we process? 

The information directly provided by you when completing the request form: the forename and surname, email address, phone number, name of the company or organization you represent, and other information you provide to us when browsing the Website.

The information provided by you for the purpose of employment with the Company. If you want to get a job with the Company, usually, you have to provide us with the following personal data: CV, forename and surname, email address. If you provide more information about yourself (personal data), we will see this as your explicit consent to the processing of such additionally provided data.

The information about how you use our Website: the information we receive when you browse the Website, including your IP address, geographic location, or other information about your computer or any other device you use; also the information about your actions on the Website – statistics of the length of visits, page searches, number of clicks, browsing history, etc. 

4. For what purposes do we use your personal data? 

The Company uses Personal Data for the following purposes:

For the purposes of ordering the Company’s services / goods: when a request form is filled in, the Data subject must provide personal data to the extent required to order a particular service or good. The data shall be used for submitting an offer and the legal basis for the processing – the conclusion of a contract with a potential customer.  

The legal basis for processing personal data you provide when applying for employment in the Company – the conclusion of an employment contract with a potential employee.

Website traffic statistics analysis – we seek to ensure the smooth and high quality functioning of the Website, improve the Website and adapt it to the needs of our customers. The legal basis for data processing is the consent of the Data Subject.

For Direct Marketing purposes – we seek to maintain relationships with our customers; therefore, we can make specialized offers, organise campaigns, etc., as well as administer the requests you fill in when you contact the Company. The legal basis for data processing is the consent of the Data Subject.

Other purposes – we can also process your personal data for other purposes if we receive your consent for that.

5. Personal Data processing for the purpose of employment in the Company

If you apply for the particular position, but the job offer is not submitted to you, or you have not indicated that you apply for the particular position with your consent, we will store and process the data in the database of applicants of the Company for future staff recruitments for a maximum period of 6 (six) months. In this case, the submitted data shall be entered in the database of applicants (potential employees) of the Company. During the entire data retention period, we can evaluate your candidature and submit to you offers for job positions in the Company. The legal basis for data processing is the Data Subject’s (Your) consent. 

If you disagree with the retention and processing of personal data in the database of applicants of the Company for future staff recruitments, your data will be destroyed at the end of recruitment to the specific position. You may withdraw your consent at any time by contacting us at the below specified contact. 

6. Information about cookies used

Please be informed that we use cookies on the Website to ensure more convenient browsing and to learn about the behaviour of the Website visitors. Cookies allow collecting statistical information and ensure the good quality of the functioning of the Website. 

Cookies used on the Website:

  • laravel_session

Cookies can only be placed if the settings of the device you are using allow this. While browsing the Website, you agree to the recording of cookies. You may withdraw your consent at any time by changing your web browser settings and deleting saved cookies.

Many browsers are set up to automatically accept cookies. You may disable cookies in your browser, but we inform you that deleting cookies may slow down the time spent browsing the Website, block access, or otherwise restrict some of the features of the Website that are necessary to make the Website work properly. If you need more information about cookies, please visit the website for detailed, independent information about how to disable cookies through browser preferences and how to remove cookies that are already on your computer. To remove cookies from your mobile phone, you'll need to read the phone’s user manual.

6. How to refuse Direct Marketing?

You can refuse the Company’s Direct Marketing by clicking the opt-out link in the message or contacting us at the below specified contacts.

7. How do we protect your data?

We ensure that the data we collect is adequate and only such data that is necessary to achieve its collection purposes. We guarantee that personal data is processed in fairly and used only for the purposes for which it was collected.

The Company will retain your personal data for 3 (three) years from the date of their submission, unless otherwise required by the Data Subject, or where required by legal acts, or in the cases when this Privacy Policy establishes otherwise.

The Company undertakes to protect your personal data from unauthorized alteration, disclosure, fraud or any other improper use.

The Company shall not be responsible for any misuse of the data when this occurs through the fault of the Data Subject.

8. Does the Company use data processors?

The Company processes personal data through personal data processors providing to us accounting, personnel administration, Website hosting, data centre and/or server rental, IT maintenance, external audit and other services.

We ensure that data processors we use have right to process your data only according to the Company’s instructions and only to the extent necessary for the proper fulfilment of contractual obligations, for the Company’s activities. When we use data processors we seek to ensure that they have implemented the appropriate organisational and technical security measures and keep your data secret.

9. Can your data be disclosed to other persons?

We may provide your personal data to third parties:
a) in the event of a dispute – to lawyers providing legal services to us;
b) the data processors we use;
c) public authorities and other persons in accordance with the procedure laid down by legal acts of the Republic of Lithuania.

10. What data protection measures are used?

We ensure the confidentiality of personal data provided by you. The Company has installed the necessary equipment to ensure the protection of user data from unauthorised hacking or use, alteration, unlawful or accidental destruction. Personal data is not be transmitted outside the European Union.

11. What rights do you have?

a) To access your personal data and know how it is processed (right to access).
b) To correct your personal data or, depending on the purposes of personal data processing, supplement incomplete personal data (right to rectify).
c) To have your data erased or no longer processed (except storage) (right to erasure and right to be forgotten).
d) To request the personal Data Controller to restrict data processing (right to restrict).
e) To transmit the data (right to data portability).
f) To object to the processing of personal data for the purpose of Direct Marketing, but in that case you may lose the opportunity to be informed of the right.
g) To withdraw consents given to the processing of personal data for the purposes for which the consents were given.
h) To lodge a complaint with the State Data Protection Inspectorate.

In order to exercise these rights, please contact us in writing or by email using the below specified email address which you have specified to us. We do not provide such information by phone.

12. Final provisions

The Company shall not be liable for any damages and/or loss, alteration or other improper disposal of the data incurred by the Data Subject through their fault, intentional conduct of third parties, misuse of the Website or any other improper conduct not attributable to the Company.

The Company reserves the right to refuse to comply with your requests regarding data processing if they are unfounded, inadequate and disproportionate, as well as if the data submission form provided by the Company is unacceptable to the Data Subject.

By completing an application, writing an email, sending a request or otherwise contacting the Company, you do not object to the Company’s right to contact you back.

The Company may update the Privacy Policy at any time, which shall take effect from its publication on the Website.

For all data processing issues, you can get in touch by the following contacts:
UAB "Trustpack"
Address: Salomėjos Nėries g. 69, 06304 Vilnius, Lithuania

This Privacy Policy was last updated on: 2021-06-14